Frequently Asked Questions

  • On what date is the MS Melbourne Cycle held?

    The 2017 MS Melbourne Cycle will be held on Sunday 26th March.

  • What time does the 30km & 50km ride start?

    This year we are doing things a bit differently! The ride starts at 7:00am, however your individual start times for the 30km and 50km will be allocated to you in January and you will be notified by mail, when you receive your entry kit.

    It is encouraged participants arrive at the start site 30 minutes prior to your allocated start time.  

  • What time does the 3km or 6km ride start?

    The 3km and 6km ride starts at 8:30am
    It is encouraged participants arrive at the start site 30 minutes prior to your allocated start time.

  • Is there an age limit for the ride?

    30km and 50km 
    It is recommended children are 10 years of age, or competent cyclists to participate in 30km or 50km course and be accompanied by an adult. 

    3km and 6km 
    Cyclists of any age are welcome to participate in the 3km and 6km course. Children 3 and under are free!

  • Can my children ride with me in a trailer at the back of my bike?

    Children can ride in a trailer at the back of a bike under the parents or guardian’s liability.

  • How long will the ride take?

    The MS Melbourne Cycle is NOT A RACE. It is an opportunity to experience Melbourne amongst friends and fellow cyclists. Which means, within reason, you can take your time. A recreational rider will ride at approximately 12-16km per hour, (without accounting for rest stops!) depending on their fitness. The 30km course will take around 1.5 hours. The 50km ride will take approx. 3.5 hours with three official rest stops along the way and many opportunities to take a breath. 

    The 3km or 6km ride around Flemington will take half an hour to an hour if riding solo or take it slow with the kids.

     

  • When will entries close?

    Online registrations close midnight Friday 17 March

  • What do I receive for my entry fee?

    • Entry Kit and Ride Bib
    • Free colour image of yourself available from official event photographer Epsom Road Studios
    • Personalised certificate of completion
    • 3 Rest Sites with water, toilet, bike mechanics and first aid
    • Live entertainment, food stalls, massage service and more at the Event Village
    • 250+ dedicated volunteers who can assist you on the day
    • The rewarding experience of riding and fundraising to support people living with multiple sclerosis
  • When can I expect to receive my entry kit?

    Entry kits will be mailed out from January 2017.

  • Does it cost extra to enter a team?

    No – each rider enters as an individual and then links to a team. 

    Log into the website, on the right side of the screen under “Event information” click on the “change team membership” link, then choose to either create a team or join a team – easy! If you require assistance please contact our friendly staff 1300 733 690 or mscycle@ms.org.au.

     

  • How do I enter or create a team?

    Follow these easy steps: Go to the Register page, after you select a package, the system will ask you if you want to sign-up as an individual or as a team. 

    If you have already signed up as a solo and would like to join a team, please log into the website. On the right side of the screen under “Event information” click on the “change team membership” link, then choose to either create a team or join a team – easy! If you require assistance please contact our friendly staff 1300 733 690 or mscycle@ms.org.au.

     

  • Is there a minimum each person needs to fundraise?

    We encourage all participants to have a go at fundraising. Your commitment and effort will not only be a rewarding experience for you, but will ultimately support people living with multiple sclerosis. 

    Your entry fee pays for the cost of staging the event – things like signage, traffic management and first aid. Every dollar you raise on top of your entry fee will go directly to providing services and support for Australians who are living with multiple sclerosis. 

    We ask participants to do their best to raise a minimum of $150 if you are participating in the 30km or 50km ride, or $75 if you are taking part in the 3km or 6km ride. 

    For more fundraising activity ideas, please visit our fundraising page or contact one of our friendly MS staff on 1300 733 690 or mscycle@ms.org.au.

  • How do I get started with fundraising?

    If you have never fundraised before we are here to help you. Take a look here for ideas and inspiration, and learn how to fundraise in 1 minute 40 seconds. Or please do not hesitate to call us for ongoing support, advice and practical assistance with your fundraising goal to help people living with multiple sclerosis. Call 1300 733 690 or email mscycle@ms.org.au at any time.

  • Where can I park?

    There will be sufficient parking available at Flemington. Parking cost is $20 per vehicle.

  • Will it be very crowded?

    Even though there are up to 4,000 cyclists on the road, it only gets crowded along a few short sections of the course. Cyclists start over a 60 minute period and soon spread over the course.

  • What happens if I breakdown, fall behind or can't complete the ride?

    Up to 200 volunteers will be working along the route, as well as bike mechanics and first aid personnel. They are ready and happy to provide assistance to anyone who may breakdown, feel ill or experience other difficulties. We recommend that you have your bike serviced before the ride and carry a puncture repair kit and pump. If you breakdown turn your bike upside down and wait. The MS Melbourne Cycle has a sweep bus which travels behind the last group of riders on event day. The sweep bus ensures all riders cycle within the allocated time allowed to travel the 50km course and also assists riders in the instance of breakdown. If riders choose to delay their travel and fall behind the sweep bus, the services of the sweep bus is no longer available, and participants will no longer be deemed to be a part of the event.

  • What happens if it's raining?

    Over the length of the course it can rain in one section and be fine and sunny in another. You should be prepared for all weather. The event goes ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms, or strong winds.

  • How safe is it?

    We do everything possible working with relevant authorities to make the course safe. The 30km & 50km course is not a closed road course, however if you follow basic road safety rules, drink plenty of fluids and follow marshal and traffic management instructions and signage, you'll have a safe and enjoyable ride. Even though there are up to 4,000 cyclists on the road, it only gets crowded along a few short sections of the course. Cyclists start over a 60 minute period and soon spread over the route. Remember that there may be less experienced riders around you so signal, look behind and call out when overtaking.

  • What about insurance?

    You are not covered by MS for injuries or damage if an accident occurs. We recommend that you obtain personal accident insurance before taking part. This type of cover is available through membership of Cycling Australia.

  • How do I get my ride photograph?

    The official photographer for MS Melbourne Cycle is Epsom Road Studios. Your entry includes a free colour downloadable photograph. After the event you will be emailed a link to download your free photo. This link will also be promoted on our website and via social media. 

    NOTE: This year we have provided a bib to be placed on your bike with an additional helmet sticker to place on your helmet. This ensures photographers can efficiently match you to your bib number resulting in easy search for your personal photo. 

  • If I can no longer ride in the event, am I eligible for a refund?

    The entry fee will not be refunded if an entrant changes their mind about participating in the MS Melbourne Cycle. Entry is not transferable to another person or to a future event.

  • Ride for someone you know with multiple sclerosis

    If you have a family member or friend who has multiple sclerosis, show your support for them by officially riding on their behalf. This will enable both of you to enjoy the event experience and fundraise together! You can also load a photo of you and the person you are riding for onto your very own online fundraising page

  • Is there a team I can join? What is Team MS?

    Simply join Team MS by clicking here. You may wish to join Team MS by simply choosing 'Join Our Team' on the team page here and completing your registration. You can invite family, friends and colleagues to also join this team with you. 

  • How can I create a team?

    To create or join a team after you have completed your registration, please follow the steps below: 

    • Log into the website
    • Right side of the screen under “Event information” click on the “change team membership” link
    • Then choose to either create a team or join a team

    Contact us at mscycle@ms.org.au or call 1300 733 690 for assistance. 

  • What if I don't have a bike?

    Thanks to Melbourne Bike Share you can now hire a bike if you don't have one of your own! Limited availability so you will need to pre-order with us by calling 1300 733 690 before Friday 17 March. It will cost you only $3 on the day and you will collect and return it from the Event Village at Flemington Racecourse on the day. 

  • Where can I buy the Official MS Jersey?

    Our official MS Melbourne Cycle Merchandise Provider is Champion System. Select from our range of event jerseys, bib shorts and more in the Melbourne Cycle Ride Shop.

    Let’s not forget about Bernard! Bernard the MS Bear and other MS merchandise available at the MS Ebay Store

  • How can I find out more?

    Explore this website or contact event organisers:
    Phone: 1300 733 690
    Email: mscycle@ms.org.au

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